Frequently Asked Questions for Clients

Sail Away Estate Sales is a family-owned and operated Estate Sale company based in Midlothian, Texas.  Our family has been in the Estate Sale business for over twenty years.  We are committed to always conducting a professional and profitable sale that treats your estate with dignity and respect.

We recommend contacting us several months in advance.  This is especially true if you have a specific deadline.  After the initial walk through consultation and the signing of a personalized contract, we will set the sale dates.  A typical home takes about two weeks for us to sort, organize, stage and price the household items.  A sale will usually be scheduled over a weekend, for two to three days.

Absolutely.  You are trusting an Estate Sale Company with your home and all its contents.  Sail Away Estate Sales is fully bonded and insured with liability insurance that exceeds the homeowner's insurance policy.

During our walk -through consultation we will discuss your needs and provide a customized commission rate. Our average commission fee ranges from 35-45% of the total sales, depending on the extent of the services provided.  A written contract will be provided with clear, transparent pricing tailored to your specific needs.  Payment will be issued to clients no later than two weeks after the sale ends.

Yes.  We are happy to accommodate this process remotely.  

1.  Be sure that you have legal title and full authority to engage an Estate Sale Company.  

2.  If there is a divorce or bankruptcy involved, obtain legal counsel before calling us.

3.  Be sure that the home's homeowner policy is still active and review coverage details.

3.  Invite family members into the home to remove items they would like to save.  It is best if all items left in the home are for sale.  If an item of value has been removed after the contract has been signed, the contract will need revising.

4.  Do not dispose of items until we have had the chance to ascertain the value.  You might be surprised what items shoppers will want to purchase.

Security cameras and warning signs are strategically placed throughout the home to protect your possessions.  Our staff is also trained to stay alert and manage any situations that may arise.

Yes.   We cannot sell firearms (though ammunition is allowed), expired or opened consumable items, dangerous or recalled toys, or any hazardous chemicals.  We will dispose of these items responsibly.

By the time the sale begins, you will feel confident in trusting Sail Away, and have seen the home staged and ready.  There is no need for family members to attend the sale.  It can sometimes be uncomfortable for both family members and shoppers, so we strongly discourage it.